Newly back from the NewComm Forum
2009 …with many realizations emerging in my analytical mind. But this one is particularly foreground
…
The whole suite of social media tools (together with those yet to come) - twitter, flickr, twine (of radar networks), facebook, freebase ... and on ...) solves one of the central issues, one of the holy grails, of Knowledge-Management-that-works – capturing the tacit and making it explicit.
Easily. Simply. Done.
Knowledge is not always a document. It can be. Knowledge is not always static. It can be. Immediate, new, knowledge from the First Finder is critical. Always. Early response from the Knower is critical. Always. Often knowledge is best delivered and best asked for in a conversation … and that conversation can be text, video, audio, photographs … and others can join the conversation, from both sides of knowing/seeking, and benefit.
Emerging social media – the applications that carry conversations – fulfill all the criteria to carry knowledge-based conversations. Such as – immediacy, simplicity, ubiquity (for those who choose to adopt). So we are left with the easier Knowledge Management task – once the tacit is captured into the explicit – putting human semantics, lexicons and ontologies into information access, content supply chain, applications. That’s easy. Really it is.
Relax and chill ... reflect ... about this ... just for a moment -
